Terms and Conditions RR89
— Your Rights & Responsibilities

1Acceptance of Terms

These Terms and Conditions ("Terms") govern all aspects of your use of the rr89 platform, including the website, mobile app, and all related services provided by rr89. These Terms take effect on the date you register an account or begin using the platform, whichever is earlier.

By using the rr89 platform, you confirm that:

• You have read, understood, and agreed to be bound by these Terms;
• You are at least 18 years of age;
• You are using the platform in your own personal capacity and not on behalf of any third party;
• Use of this platform is lawful under the laws of your jurisdiction;
• All information you provide is accurate, current, and complete.

2Account Eligibility & Registration

To register and use rr89 services, you must meet all of the following eligibility requirements:

• Be at least 18 years of age at the time of registration;
• Not a citizen or resident of any country that restricts or prohibits the use of such platforms;
• Has never had an account closed or restricted by rr89 due to a prior violation;
• Not currently enrolled in an active gambling problem treatment programme;
• Have full legal capacity to enter into a binding agreement.

During registration, you are required to provide accurate and complete information, including your full name, date of birth, email address, and mobile number. rr89 reserves the right to request identity verification (KYC) documents at any time, including a copy of your ID, bank statement, or other relevant documents to verify your identity.

Each user is permitted to hold only one (1) active account. Registering multiple accounts — whether using the same or different names, email addresses, phone numbers, or payment methods — is strictly prohibited and may result in all associated accounts being closed and balances forfeited.

3Account Security

You are solely responsible for keeping your rr89 account username and password confidential. rr89 recommends that you:

• Use a strong password combining uppercase letters, lowercase letters, numbers, and symbols;
• Not reusing the same password on other platforms;
• Enable two-factor authentication (2FA) for additional protection;
• Log out of your account after each session, especially on shared devices;
• Not sharing your login credentials with anyone, including family members.

Rr89 will not be held liable for any loss or damage arising from your failure to safeguard your account information. If you suspect any unauthorised activity on your account, please contact the rr89 support team immediately via live chat or WhatsApp for prompt action.

4Deposit & Withdrawal of Funds

Rr89 accepts deposits via a range of secure and trusted payment methods, including FPX bank transfer, Touch 'n Go eWallet, Boost, GrabPay, and other supported e-wallets. All deposits are processed in real time and credited to your account instantly upon payment confirmation.

The terms relating to deposits and withdrawals are as follows:

• The minimum deposit is as stated on the payment counter page at the time of the transaction;
• All deposits must be made using a payment method registered in your own name — deposits from third-party accounts are not accepted;
• Withdrawals can only be processed to the same payment method used for the deposit (source of funds principle);
• Your first withdrawal requires completion of the full KYC verification process;
• Withdrawal processing time is between 15 minutes and 24 hours depending on the chosen payment method and time of request;
• Rr89 reserves the right to request additional supporting documents for withdrawals exceeding a certain amount as a standard security measure.

5Bonus & Promotions

Rr89 offers a variety of bonuses and promotions from time to time, including welcome bonuses, reload bonuses, cashback, free spins, and a VIP loyalty programme. All bonuses are subject to the specific terms and conditions stated on the relevant promotions page.

The general terms applicable to all rr89 bonuses are:

• Each bonus has a wagering requirement that must be fulfilled before any bonus-related winnings can be withdrawn;
• The turnover rate and eligible games required to meet the conditions are clearly stated in the terms of each promotion;
• Bonuses cannot be directly converted to cash unless otherwise stated;
• Only one welcome bonus is allowed per user, per household, per IP address, and per device;
• Rr89 reserves the right to void any bonus if there are signs of abuse, including hedge betting or the use of multiple accounts to gain an unfair promotional advantage;
• Bonus validity periods are as stated in the relevant promotion terms; expired bonuses cannot be reinstated.

6Game Rules

All games offered on the rr89 platform are operated by licensed and certified third-party software providers. Each game has its own specific rules, accessible via the information menu within the game.

The general game rules at rr89 are:

• All game outcomes are determined by a Random Number Generator (RNG) independently certified by an accredited audit body — every round is fully independent and random;
• The return-to-player (RTP) rate for each game is stated in the game information and is accurate based on long-term statistical analysis;
• All game outcomes recorded by the rr89 server are final and binding;
• In the event of a technical error during an active game, rr89 reserves the right to void the affected round and return the original bet to the player;
• Attempting to exploit technical bugs, use automated software (bots), or any unauthorized method to gain an unfair advantage is strictly prohibited.

7Prohibited Player Conduct

Rr89 users are strictly prohibited from engaging in any of the following activities:

• Registering multiple accounts or using false identities for any purpose;
• Using automated software, bots, scripts, or third-party tools to automate gameplay or gain an unfair advantage;
• Engaging in money laundering, terrorism financing, or any other illegal financial activity through the platform;
• Engaging in hedge betting or any strategy intended to abuse bonus terms;
• Transferring funds between player accounts or acting as an agent for other players;
• Spreading false information about rr89 or damaging the platform's reputation through any channel;
• Attempting to access rr89 systems or databases without valid authorization.

8Intellectual Property Rights

All content on the rr89 platform, including but not limited to website design, graphics, logos, brand names, text, software, and game content, is the exclusive property of rr89 or its respective licensors, and is protected by applicable copyright, trademark, and intellectual property laws.

You are prohibited from:

• Copying, reproducing, distributing, or creating derivative works from any rr89 content without prior written permission;
• Using rr89's brand name, logos, or trademarks for commercial purposes without authorization;
• Mirroring or scraping content from the rr89 platform.

9Liability Cap

To the extent permitted by applicable law, rr89 shall not be liable for:

• Any financial losses incurred through use of the platform, including betting losses;
• Platform disruption or unavailability due to maintenance, technical failure, or events beyond rr89's control;
• Losses arising from unauthorized access to your account due to your own negligence in safeguarding your login credentials;
• Indirect, consequential, or punitive losses under any circumstances.

Rr89's maximum liability to any user under any circumstances is limited to the net deposit amount made by that user in the 30 days preceding the event giving rise to the liability claim.

10Account Suspension & Termination

Rr89 reserves the right to suspend or close a user's account at any time for the following reasons:

• Identity verification (KYC) failed or submitted documents were found to be fraudulent;
• Violation of any term in this document;
• Suspicious, fraudulent, or potentially unlawful activity;
• Request from a competent authority;
• Account inactive for more than 12 consecutive months.

If your account is closed due to a breach, any balance associated with bonuses or winnings from activities that violated the Terms may be forfeited. Valid net deposit balances will be returned in accordance with established procedures upon completion of the investigation.

Users may also request to close their own account at any time by contacting the rr89 customer support team. Account closure requests will be processed within 5 business days.

11Responsible Gaming

Rr89 is committed to the principles of responsible gambling. We believe that online entertainment should remain enjoyable and never become a source of financial or emotional stress for any individual.

Self-exclusion tools available to all rr89 members include:

• Deposit Limit: Set daily, weekly, or monthly deposit limits to control your spending;
• Loss Limit: Set a maximum loss limit for a specified period;
• Session Time Limit: Limit the amount of time you spend on the platform each day;
• Temporary Break: Take a break from the platform for 24 hours, 7 days, or 30 days;
• Self-Exclusion: Request to be excluded from accessing the platform for an extended or permanent period.

If you feel that your gaming habits are beginning to affect your daily life, finances, or personal relationships, we encourage you to use the self-exclusion tools above or contact our support team for further guidance. Additional information is available on the Responsible Gaming us.

12Changes to Terms & Applicable Law

Rr89 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time. Changes take effect immediately upon publication on the platform. It is the user's responsibility to review these Terms periodically to stay informed of the latest version.

Continued use of the rr89 platform following any changes to these Terms constitutes acceptance of those changes. If you do not agree with any changes, you have the right to close your account and withdraw any eligible remaining balance.

These Terms and Conditions are governed by and construed in accordance with applicable law. Any dispute arising from or relating to these Terms shall first be resolved through good-faith negotiation, and if unsuccessful, through binding arbitration in accordance with the established procedures.